Real-Time Event Monitoring is a feature in Salesforce that allows administrators and developers to track and analyze events occurring in their Salesforce org in near real time. These events could range from user logins and data downloads to API usage and custom application events. By capturing this data in real time, organizations can:
- Helps monitor and detect standard events in Salesforce in near real-time.
- Useful for auditing or reporting purposes.
- Allows creation of transaction security policies using Condition Builder or Apex code.
- Detect suspicious activities or potential security threats.
- Monitor performance and identify bottlenecks.
- Gain insights into user behavior to improve user experience. Track detailed activity logs, such as user logins, page interactions, and API requests.
- Set up automated alerts for specific events, such as unauthorized access attempts or unusual data export volumes.
- Define and enforce rules to control user behavior and ensure compliance with organizational policies.
Below listed are certain key features of Real time event monitoring.
- Enhanced Transaction Security:
- Intercepts real-time events and applies actions to monitor and control user activity.
- With Enhanced Transaction Security, you can create policies using either Condition Builder or Apex code.
- Enhanced Transaction Security policies support both standard and custom objects.
- Actions include Block, Multi-Factor Authentication, and Notifications.
- Event Streaming
- Subscribe to standard events published by Salesforce.
- Use external data systems or event relays like Amazon EventBridge for data subscription.
- Event Data Storage
- With Real-Time Event Monitoring, you can store and query event data in Salesforce objects.
- Many storage events are Salesforce big objects, which are ideal for storing large volumes of data for up to six months.
- A big object stores the data natively in Salesforce so you can access it for reporting and other uses. Some storage events, such as for Threat Detection, are standard Salesforce objects.
- Threat Detection:
- Uses statistical and machine learning methods to detect threats to your Salesforce org.
- Identifies anomalies such as session hijacking attacks or credential stuffing attacks.
- Event Log File Browser:
- Provides quick access to event log files for exploration and download.
- Allows querying of event data via Salesforce Platform APIs.
Real-time event monitoring in Salesforce empowers organizations to stay proactive in managing their CRM environment. By leveraging this powerful tool, businesses can enhance security, ensure compliance, and optimize performance, all while delivering a better experience for users and customers alike.
To learn more, click Real-Time Event Monitoring
Take Five Consulting is a technology company, based in Virginia U.S., that specializes in the Mortgage Banking vertical especially LOS implementation and application development. Take Five Consulting creates and implement mortgage technology and software specifically for Mortgage Industry.
