A new document viewer is available in the Encompass eFolder and on the Documents page on Encompass TPO Connect websites. This guide describes how to use the Encompass 360 Document Viewer and eliminates the limitations and issues that occurred with the Adobe-based viewer that was previously used to view file attachments.
This is the second part of the article on Encompass 360 Document Viewer. To read the first part, please follow the link below:
Bookmark View
NOTE: Bookmarks are enabled for the Encompass only.
Click the bookmark icon to disable or enable the bookmark navigation panel.
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Bookmarks enabled:

Bookmarks disabled:
Bookmarks in Edited Documents
When edits are made to the document, adjustments may also be made to the bookmarks in the document. Based on the type of edit, bookmarks on the navigation panel may be added, removed, or adjusted.
- Deleting a page will delete the bookmarks for the page and cause the remaining bookmarks to display in the appropriate location on the navigation
- Merging pages will add the bookmarks for the new pages in the appropriate location on the navigation
- When pages are extracted, the bookmarks for those pages are included in the new file created from the extracted pages.
- When extracted pages are deleted from the original file, the bookmarks for the deleted pages are removed from the original file and the bookmarks for the remaining pages are moved to the appropriate locations in the navigation.
- When pages are moved to a new location within a file, the bookmark location will not change in the navigation panel but clicking the bookmark will open the correct The correct page number will also display in the document viewer.
Page Navigation
To navigate among the pages in a file, click the thumbnail image or bookmark link for a page in the left pane, or slide the scroll bar on the right edge of the viewer. You can also use the page selection box at the top of the viewing window. Type a page number in the box or click the Up or Down arrows to move to the next highest or next lowest page.
Page Size
To increase or decrease the page size in the viewer, type a percentage value in the field or click the Plus or Minus icons.
NOTE: Adjustments to the size are not saved. When you open a document, the size defaults to 100%.
To print the document, click the Print icon.
The print functionality for the viewer opens a standard browser print window.
Pop-Up Window for Document Viewer
If you are using the viewer on an Encompass TPO Connect website, click the Popout icon to open the document viewer in a new tab on the browser window.

View a File Attachment in Its Original File Format
When you select a single file attachment, a View Original button displays at the top of the viewing window. Click the button to open the file attachment in a separate window using the Encompass user’s default application for the selected file type.
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